When we handle your appointment scheduling during office hours, you are able to let your employees do what they were hired to do without having to pause, pick up the phone, and lose their train of thought. The after-hours appointment scheduling ensures that you will never miss a customer, even after all your staff has gone home.
Tech Support Answering
With more and more technical products on the market, there is a great need for a high quality technical support call center that is capable of following your help desk protocols to give your customers the assistance they need.
Order Taking Services
If you are not currently accepting phone orders, you may be losing money. With our order taking answering services, your business will be able to accept orders over the phone at any time of the day.
Order Support Services
Our order support services will extend your profits by providing professional efficient customer service representatives that are ready to process your calls and orders anytime, 24 hours a day, and 7 days a week. Because we are staffed with well-trained professional customer service representatives, we have the capacity to handle your inbound order support needs when you are not.
Short for Interactive Voice Response, IVR is a technology that automates interactions with telephone callers. Businesses are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.